Setting Up Oracle Rules Palette in a Citrix Environment (Doc ID 2250588.1)

Last updated on MARCH 31, 2017

Applies to:

Oracle Insurance Rules Palette - Version 10.2.0.0 and later
Information in this document applies to any platform.

Goal

Users are attempting to setup Oracle Rules Palette in a Citrix environment.
With Oracle Rules Palette installed, the first person to open Oracle Rules Palette has no issue.
The next user, who has not logged on to the remote machine, but is connecting through a Citrix published application, cannot log on.
Is this a known issue?
 

Solution

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