Occasional "NullPointerException" When Trying to Print Out Switch Sheets (Doc ID 2251133.1)

Last updated on APRIL 06, 2017

Applies to:

Oracle Utilities Network Management System - Version 1.12.0.3 to 1.12.0.3 [Release 1.12]
Oracle Utilities Network Management System - Version 2.3.0.0.0 to 2.3.0.0.0 [Release 2.3]
Oracle Network Management for Utilities - DMS - Version 1.12.0.3 to 1.12.0.3 [Release 1.12]
Oracle Network Management for Utilities - DMS - Version 2.3.0.0.0 to 2.3.0.0.0 [Release 2.3]
Information in this document applies to any platform.

Symptoms

On rare occasions, users get a “java.lang.NullPointerException” pop-up when they attempt to print switch sheet.
And this error appears in the log:

2016-07-19 10:24:06,923 [pool-3-thread-1] ERROR com.splwg.oms.jbot.JBotCommand: Failed to generate report
java.lang.NullPointerException
  at com.splwg.oms.jbot.command.AbstractGenerateReportCommand.setDefaultPrintService(AbstractGenerateReportCommand.java:958)
  at com.splwg.oms.jbot.command.AbstractGenerateReportCommand.cleanup(AbstractGenerateReportCommand.java:233)
  at com.splwg.oms.jbot.command.AbstractGenerateReportCommand$1.run(AbstractGenerateReportCommand.java:220)
  at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)



Subsequent attempts to print out the switch sheet are successful, however.

Changes

 

Cause

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