Not Able To See All Allocations On The Resource Planning Page In The My Work Pending Approval: Allocation Section Instnatis EnterpriseTrack (Doc ID 2251337.1)

Last updated on APRIL 10, 2017

Applies to:

Instantis EnterpriseTrack Cloud Service - Version 17.1 and later
Instantis EnterpriseTrack - Version 17.1 and later
Information in this document applies to any platform.

Symptoms

For a resource who is tasked with Allocation Approval, using the "My Work" option is not showing all the Allocations needing their attention.

STEPS to see the My Work Pending Approval Allocations section
-----------------------
The issue can be reproduced at will with the following steps:
1. Login in as Affected User
2. Navigate to "My Work"
3. Expand Pending Approvals: Allocation

STEPS to see the All Pending Allocations for the same Resource
-----------------------
1. Navigate to Resources > Planning
2. Change View to " My Pending Approvals"
3. All Approvals are located here within the Projects
4. Export all levels of this page (in tree form) to view all Allocations still pending for this user
5. Compare to the "My Work" Pending Approvals


Changes

 

Cause

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