File Attachment Fails With Error:"Application Error. This feature did not perform as expected! Please contact your Agile Administrator" (Doc ID 2251429.1)

Last updated on JULY 25, 2017

Applies to:

Oracle Agile PLM Framework - Version 9.3.5.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to upload a file the following error occurs.

Error
  "Application Error. This feature did not perform as expected! Please contact your Agile Administrator"

Steps

The issue can be reproduced at will with the following steps:
      1. Log in to the Web Client as an Administrator
      2. Create a Part
      3. Point to the Attachments tab.
      4. Click the Add button. The File Upload Selector will appear. Click the Start Upload utility.
      5. Click Browse for Files. A popup list will appear. Select the Multiple files option.
      6. Click Open.
      7. Repeat steps 4 – 6 to set all necessary values.

Result
    "Application Error. This feature did not perform as expected! Please contact your Agile Administrator"


Cause

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