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Work Sequence Order in the Mobile Application Is Wrong In v2.2 and v2.3 (Doc ID 2251617.1)

Last updated on MARCH 07, 2019

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.2.0.3.0 to 2.3.0.1.0 [Release 2.2 to 2.3]
Oracle Real-Time Scheduler - Version 2.2.0.3.0 to 2.3.0.1.0 [Release 2.2 to 2.3]
Information in this document applies to any platform.

Symptoms

**Any examples provided in this article do not represent real life personal/confidential information**
**Disclaimer:** This KM article may include the following abbreviations:

MWM - Oracle Utilities Mobile Workforce Management

We noticed that the order in the activity list of the mobile application is wrong.

The order is done on the "Work Sequence" field as a string order instead of number order.

I.e. : 1, 10, 11, 12 - 19, 2, ....

BUSINESS IMPACT
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This is creating big issues in the route optimization for the mobile worker.

Changes

 

Cause

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