Work Sequence Order in the Mobile Application Is Wrong In v2.2 and v2.3 (Doc ID 2251617.1)

Last updated on APRIL 11, 2017

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.2.0.3.0 to 2.3.0.1.0 [Release 2.2 to 2.3]
Oracle Real-Time Scheduler - Version 2.2.0.3.0 to 2.3.0.1.0 [Release 2.2 to 2.3]
Information in this document applies to any platform.

Symptoms

We noticed that the order in the activity list of the mobile application is wrong.

The order is done on the "Work Sequence" field as a string order instead of number order.

I.e. : 1, 10, 11, 12 - 19, 2, ....

BUSINESS IMPACT
-----------------------
This is creating big issues in the route optimization for the mobile worker.

Cause

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