Work Sequence Order in the Mobile Application Is Wrong In v2.2 and v2.3

(Doc ID 2251617.1)

Last updated on APRIL 11, 2017

Applies to:

Oracle Utilities Mobile Workforce Management - Version to [Release 2.2 to 2.3]
Oracle Real-Time Scheduler - Version to [Release 2.2 to 2.3]
Information in this document applies to any platform.


We noticed that the order in the activity list of the mobile application is wrong.

The order is done on the "Work Sequence" field as a string order instead of number order.

I.e. : 1, 10, 11, 12 - 19, 2, ....

This is creating big issues in the route optimization for the mobile worker.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms