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Timesheet Users Showing Multiple Notes "Auto Approved By System" Instantis EnterpriseTrack (Doc ID 2251721.1)

Last updated on MARCH 01, 2021

Applies to:

Instantis EnterpriseTrack Cloud Service - Version and later
Instantis EnterpriseTrack - Version and later
Information in this document applies to any platform.


Multiple users are seeing the multiple "Auto Approved by System" in the Notes section of approved timesheets, some are identical times, some are spread out, by hours.

STEPS to verify issue
This is for an environment that has the option to "Submit and Approve" also known as Auto Approval for timesheets configured.

1. Login as Resource with Timesheet Access
2. Create a Timesheet, Enter Time and Complete a time sheet
3. Click Submit and Approve
4. There may be some delay with this process, when the timesheet actually approves
5. Reopen the Timesheet, and see the "Notes" section
Also, If the Notes section shows multiple occurrences of "Auto Approved by System" This defines the issue




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In this Document
 Permanent Solution:
 Release / Version Solutions Available
 Cloud Service Customers
 On-Premise Customers

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