Error: Claim Digger: Failed to save user preferences

(Doc ID 2252128.1)

Last updated on APRIL 21, 2017

Applies to:

Primavera P6 Professional Project Management - Version 6.2.1 to 7.0.6.0 [Release 6.2 to 7.0]
Information in this document applies to any platform.

Symptoms

When attempting to close Claim Digger, the following error occurs:

ERROR

Claim Digger: Failed to save user preferences.

STEPS

The issue can be reproduced at will with the following steps:
1. Login to P6 Professional
2. Launch Claim Digger
3. Close Claim Digger
4. Issue occurs

Cause

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