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Resource Template Report Value Is Being Rounded When Output to CSV Format in Instantis EnterpriseTrack (Doc ID 2252222.1)

Last updated on JUNE 09, 2017

Applies to:

Instantis EnterpriseTrack Cloud Service - Version and later
Instantis EnterpriseTrack - Version and later
Information in this document applies to any platform.


In the Ad-hoc Report Resource Template, the Hours Per Week value is incorrect when the Comma Separated Values (CSV) output is selected.

The issue can be reproduced at will with the following steps:

  1. Access environment as user with privileges to run reports
  2. Navigate to Reports > Ad-hoc Reports > Predefined Report Templates > Resource Template
  3. Within the Report Change the "Output Format" to CSV format, click the "Run Report" button
  4. Compare the "Hours Per Week" value, to the value within the environment for the Resources
NOTE: This issue occurs only is the values for Calendar hours are not whole numbers in the environment, for example: 45.5; .05; 35.5.  If the Calendar for the Resource is whole numbers this issue is not present.




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