Gateway Connection Test In P6 EPPM Reports Error "Could not Connect to the Server. Please Enter Valid Gateway Parameters" (Doc ID 2252421.1)

Last updated on MAY 03, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 16.2.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to configure Gateway connection in P6 EPPM, the following error occurs.

Could not connect to the server. Please enter valid Gateway parameters.

P6 Weblogic log shows below exceptions:

com.primavera.rest.common.exception.CustomErrorResponseExceptionMappertoResponse
SEVERE: null
com.primavera.rest.common.exception.CustomErrorResponseException
at com.primavera.rest.resources.admin.settings.ApplicationSettingResource.getGatewayDetails(ApplicationSettingResource.java:180)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
atcom.sun.jersey.spi.container.JavaMethodInvokerFactory$1.invoke(JavaMethodInvokerFactory.java:60)
atcom.sun.jersey.server.impl.model.method.dispatch.AbstractResourceMethodDispatchProvider$TypeOutInvoker._dispatch(AbstractResourceMethodDispatchProvider.java:185)
atcom.sun.jersey.server.impl.model.method.dispatch.ResourceJavaMethodDispatcher.dispatch(ResourceJavaMethodDispatcher.java:75)
atcom.sun.jersey.server.impl.uri.rules.HttpMethodRule.accept(HttpMethodRule.java:302)



Cause

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