Process SIMULATION Doesnt Proceed To "completed" Status (freezes In "requested" Status)

(Doc ID 2252938.1)

Last updated on APRIL 07, 2017

Applies to:

Oracle Demantra Demand Management - Version 12.2.5.1 to 12.2.5.1 [Release 12.2]
Information in this document applies to any platform.

Symptoms

On : 12.2.5.1 version, Engine

ACTUAL BEHAVIOR
---------------
When attempting to run more simulations, the Simulation freezes in requested status.

EXPECTED BEHAVIOR
-----------------------
Simulation should complete successfully, not only for first time but all the time.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Start Tomcat.
2. Start EngineStarter.
3. Start Start_Simulation2K.
4. In folder C:\engine2k\DEM_CONN_DM2 log-files are created .
5. Log into Collaborator Workbench
6. Open an worksheet.
7. Run a Simulation with the Selected Page Item option. Simulation completed.
8. Run a Simulation for the second time. Simulation completed.
9. Run a Simulation third time. Simulation is not completed. Simulation freezes in status Requested. EngineManager is not receiving simulation job.

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms