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How to Correct "Legacy Key Not Found" During Synchronization? (Doc ID 2253036.1)

Last updated on JUNE 02, 2024

Applies to:

Oracle Utilities Meter Data Management - Version and later
Information in this document applies to any platform.


**Examples provided in this article do not represent real life personal/confidential information**

**Disclaimer:** This KM article may include the following abbreviations:

MDM - Oracle Utilities Meter Data Management
CCB - Oracle Utilities Customer Care and Billing

When using Inbound Data Synchronization in MDM, what are some possible reasons for getting  "Legacy Key Not Found" error during Synchronization?

The error will usually come in the following format:

"Legacy Key is not found for the field XXX value YYY" 



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