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P6 Eventing Error: "SubSystemFacade Object is not Available for DB Id 1. Please Check the Configuration." (Doc ID 2253527.1)

Last updated on JULY 28, 2020

Applies to:

Primavera Web Services - Version to [Release 16.1 to 16.2]
Primavera P6 Enterprise Project Portfolio Management - Version to [Release 16.1 to 16.2]
Information in this document applies to any platform.


When attempting to access P6 Web Services or the P6 Integration API after enabling P6 JMS Eventing, the following error occurs:

An error is encountered : "A client exception occurred while trying to perform username token authentication: Fatal error: An Error has occurred. SubSystemFacade object is not available for DB Id 1. Please check the configuration."




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