P6 Eventing: Error: SubSystemFacade Object is not Available for DB Id 1. Please Check the Configuration. (Doc ID 2253527.1)

Last updated on APRIL 11, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 16.1.0.0 to 16.2.0.0 [Release 16.1 to 16.2]
Primavera Web Services - Version 16.1.0.0 to 16.2.0.0 [Release 16.1 to 16.2]
Information in this document applies to any platform.

Symptoms

When attempting to access P6 Web Services or the P6 Integration API 16.1.0.0 after enabling P6 JMS Eventing, the following error occurs:

An error is encountered : "A client exception occurred while trying to perform username token authentication: Fatal error: An Error has occurred.  SubSystemFacade object is not available for DB Id 1. Please check the configuration."

 

Cause

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