Dm_fusa Sending Incomplete Batch File to Paymentech (Doc ID 2254043.1)

Last updated on APRIL 23, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 and later
Information in this document applies to any platform.

Goal

On : 7.5.0.6.0 version, Paymentech Manager

Why does dm_fusa send incomplete batch file to Paymentech?

In production environment, happening for the first time, pin_collect/pin_deposit process is sending one incomplete file to Paymentech.

Here are observations when an incomplete file is sent

1. It has happened both for pin_deposit and pin_collect
2. Fusa file is correctly formed in the local fusa temp directory
3. Paymentech receives everything until the last record. The last record and the subsequent trailing records are missing on Paymentech side
4. When this happens, see following error in the logs:


What can cause this issue?
 

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms