Error: "Invalid User Name or Password" Launching an Internal Plugins Tool Configured for LDAP Authentication, and an Object in the Configured Distinguished Name (DN) Starts With a Special Character (Doc ID 2254085.1)

Last updated on APRIL 14, 2017

Applies to:

Primavera P6 Professional Project Management - Version 8.4.0.0 to 8.4.14.0 [Release 8.4]
Information in this document applies to any platform.

Symptoms

When attempting to launch Claim Digger, users are prompted to provide login credentials, after which the following error occurs.



The issue can be reproduced at will with the following steps:
1. Login to P6 Professional
2. Select Tools > Claim Digger
3. Login prompt displays
4. Enter credentials and click OK
5. Error is displayed


Due to this issue, users cannot access Claim Digger or run any other Internal Plugin API tools.

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms