Returns Can Be Shipped Twice In Store Inevntory Management (Doc ID 2254316.1)

Last updated on APRIL 20, 2017

Applies to:

Oracle Retail Store Inventory Management - Version 13.2.7 and later
Information in this document applies to any platform.

Symptoms

In Oracle Retail Store Inventory Management (SIM) 13.2.7 a dispatched Return To Warehouse (RTW) can be updated multiple times in SIM.


Steps to reproduce the issue:

1. Open SIM and go to return;
2. Create RTW and enter all the details and save it (don't ship it);
3. Open the same RTW and be in return detail screen;
4. Now log into the SIM with another user and go to return list screen;
5. Select same return and double click on it;
6. It will prompt you to break the lock, don't act on this (keep it same as it is);
7. Go to first machine and dispatch the return;
8. Now go to another machine and break the lock by clicking on yes;
9. You can change the quantity and dispatch it again;
10. User will be able to dispatch it again;
11. Check staged_message table for 2 messages for shipments;


Cause

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