MSS Hangs While Editing Equipment in Equipment Inventory (Doc ID 2254578.1)

Last updated on APRIL 17, 2017

Applies to:

Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.

Symptoms

While editing equipment continuously in MSS Equipment inventory window, MSS application hangs and remains unusable. Users will have to kill the session using task manager and exit their current session and then will have to try logging in again.

This does not happen while editing any specific equipment, when users will have to edit equipment continuously one after the other, MSS hangs


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1) Login to MSS

2) Open Engineering Work Order Search

3) Click on the Equipment Spec

4) Right click on the piece of equipment to see additional details

5) After this, MSS hangs and user could not edit or click anything on the window.

Cause

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