Billing Care: Bill Now Don't Allow Item Selection And Not Displayed For Child Bill (Doc ID 2254657.1)

Last updated on APRIL 21, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.17.0 and later
Information in this document applies to any platform.

Symptoms

On : 7.5.0.17.0 version, Customer Care

ACTUAL BEHAVIOR
---------------
Billing Care: Bill Now don't allow item selection and not displayed for child bill.



EXPECTED BEHAVIOR
-----------------------
1) Bill now option should be available from the child's bill.
2) Bill now option should allow items to be selected for generating immediate bill .


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1) Create a parent account with 1 non paying child.
2) Process usage for the parent account and for the child account.
3) Open the child account to do bill now => 'Bill now' option is not present in child bill.
4) Open the parent account and tried to bill now only the parent items => 'Bill Now' tries to bill all the amount.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
This blocks the SIT delivery of BCUI and subsequent production release.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms