First Rate Component of the Type Service Quantity is not Displayed on Bill Segment Calc Lines when the Rate Value is Zero (Doc ID 2254794.1)

Last updated on APRIL 19, 2017

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 2.5.0.3.0 and later
Information in this document applies to any platform.

Symptoms

On RMB v2.5.0.3.0 version against FW 4.3.0.1.0, RT - Rates:

First Rate Component of the type Service Quantity is not displayed.

ACTUAL BEHAVIOR
--------------------------------
First Rate Component of the type Service Quantity is not displayed on Bill Segment Calc Lines when the Rate value is zero.
The RC is displayed when the Rate value is non zero. Also other rate components are displayed for which the type is Min or Max even though the rate is zero.

EXPECTED BEHAVIOR
-------------------------------------
This value should show up regardless Rate value

STEPS
-----------------------
The issue was reproduced at will with the following steps:
Ensure following exists
1. Rate:
a. Rate Schedule
b. Service Quantity Rule
c. Rate Version
d. Rate Component for RC Type 'Service Quantity', 'Flat Charge', 'Minimum Charge', 'Maximum Charge', 'Calculated Charges' and all sub tabs having appropriate values

2. Bill Generation and Bill Segment:
a. Billable Charge
b. Bill
c. Bill Segment > Calc Lines tab

Here notice that its not displaying the Calc line for rate component.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Users need to enure this is working as per design or an issue. This is impacting testing.

Changes

 

Cause

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