My Oracle Support Banner

"The OracleMTSRecoveryService service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion." When Attempting to Start Oracle MTS Recovery Service For OPPM (Doc ID 2255010.1)

Last updated on NOVEMBER 28, 2018

Applies to:

Primavera Portfolio Management - Version 16.1.1.0 and later
Information in this document applies to any platform.

Symptoms

Oracle MTS Recovery Service Won't Start On New Installation of OPPM

OracleMTSRecovery service fails to start automatically or manually with the following error:

ERROR
-----------------------
The OracleMTSRecoveryService service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

STEPS
-----------------------

  1. Start with base Windows 2012 R2 OS.
  2. Install OPPM prerequisite server roles and features.
  3. Install OPPM 16.1.1.
  4. Install MS VC++ 2005 redistro to prevent OraMTS startup error 14001, due to missing mfc80.dll.
  5. From Services Control Panel applet, attempt to manually start Oracle MTS Recovery service.
  6. The following error occurs: "The OracleMTSRecoveryService service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion."

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.