ToDo's Not Created When Message Category And Number Are The Same But Parameters Are Different (Doc ID 2255092.1)

Last updated on APRIL 14, 2017

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.4.0.2.0 and later
Information in this document applies to any platform.

Symptoms

 ToDo's not created when message category and number are the same but parameters are different

Base Java Class ToDoCreator_Impl – Aside from Message Category and Number, To Do Message Parameters must also be considered when checking for duplicates.

Cause

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