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When Attempting GET/OPEN a File Attachment with Firefox Nothing Happens (Doc ID 2255270.1)

Last updated on APRIL 14, 2017

Applies to:

Oracle Agile PLM Framework - Version 9.3.4.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to get or open a file attachment nothing happens

 

WHAT IS WORKING

- Able to Get/Open attachments from Chrome and Internet Explorer

- Able to Add file attachments

- Other Users are able to Get/Open


STEPS

1. Log into web client using Firefox
2. Select an object
3. Select the attachments tab and Open a file attachment

 

Cause

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In this Document
Symptoms
Cause
Solution


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