Invoice is Still Has Quantity Discrepancy Even Invoice and Receipt Got Matched (Doc ID 2255576.1)

Last updated on APRIL 22, 2017

Applies to:

Oracle Retail Invoice Matching - Version 14.1.2 and later
Information in this document applies to any platform.

Symptoms

When Invoice has been created with Quantity Discrepancy by the automatch process when the shipment hasn't received. Invoice and receipt are getting matched after shipment has been received.

Notice that, quantity discrepancy generated by Automatch is not deleted for the discrepant item. The discrepancy remains in the IM_QTY_DISCREPANCY table.

Steps to Reproduce:

   1. Create an order in Retail Merchandising System (RMS) with at least two items.
   2. Create a new Invoice in Retail Invoice Matching (ReIM).
   3. Default the items from order and modify unit cost of one of the items to have a cost discrepancy.
   4. Run Automatch.
   5. Invoice is now in Unresolved Match status.
   6. Receive the order fully in RMS.
   7. Resolve the Cost Discrepancy for the Invoice.

Changes

 

Cause

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