Setting Discount Model to Inactive Caused Other Models to Be Inactive (Doc ID 2256126.1)

Last updated on MAY 03, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On :  7.5.0.16.0 version, Discount Module

Issue :

An user had to deactivate one of their discount models because it was crashing RTP (Realtime Pipeline). But after set the model to inactive, this had the effect that other discounts owned by the account stopped to work and hence end users were charged extra.

Example scenario :

 

Changes

 

Cause

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