Setting a Discount Model to Inactive Causes Other Discount Models to be Inactive
(Doc ID 2256126.1)
Last updated on MARCH 12, 2021
Applies to:Oracle Communications Billing and Revenue Management - Version 22.214.171.124.0 and later
Information in this document applies to any platform.
On all versions of Oracle Communications Billing and Revenue Management, when deactivate a discount model, other discounts owned by the account stopped working resulting in the end user being charged extra.
1. On a given account, there are two discount models among others:
2. When both discount models are active, there are no issues and everything operates as expected
3. When DM.1 is set to INACTIVE and a realtime event comes for discounting, DM.2 is not appliedHere are observations from the logs:
The following is observed in the logs:
1. From the cm.pinlog, there is a call to discounting:
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