Why Does the Back Button Not Work From One IM Document to Another IM Document ? (Doc ID 2257304.1)

Last updated on APRIL 20, 2017

Applies to:

Oracle Knowledge - Version 8.6 and later
Information in this document applies to any platform.

Goal

Given the following scenario the back button will not work from one IM document to another IM document"

1) In IM create 2 Docs Ex: FAQ1 and FAQ2

2) In FAQ1 create a link to FAQ2 Example - http://localhost:8227/infocenter/index?page=content&id=FAQ2

3) In Infocenter navigate from the Channel to FAQ1

4) Select back button (under title) and it correctly goes back to previous page

5) Navigate back to FAQ1 and select the link to FAQ2

6) Select back button (under title) and notice it does not go back to FAQ1

 

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms