AgileRealm Pop-Up Window When Launching Web Client

(Doc ID 2257491.1)

Last updated on APRIL 21, 2017

Applies to:

Oracle Agile Product Collaboration - Version and later
Information in this document applies to any platform.


When customer launches Agile PLM, an AgileRealm window pops up and asks for username and password.

Two different things happen inconsistently when launching Agile PLM
Scenario A. The popup/login box appears. Customer uses our Agile credentials and it logs us immediately into the webclient. We never see the normal web client login screen.
Scenario B. The  popup/login box appears. Customer use our Agile credentials and it takes us to the normal web client login in screen. We enter our Agile credentials again. It gives us the "Error 404-- Not Found" message.

There should be no AgileRealm window for credentials. It should just go straight to Web Client login page

The issue can be reproduced at will with the following steps:
1. Navigate to Web Client
2. Notice AgileRealm window pop up for credentials
3. It will either log in and bypass Web Client login page or it will throw 404 error


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