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Cannot Navigate to Screens When Multiple Tabs are Open (Doc ID 2257511.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Health Insurance Claims Adjudication - Version 2.16.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On :  2.16.1.0.2 version, User Interface


The OHI application should allow easy navigation to the last screen/tab opened by user after accessing the first screen/tab when a large number of tabs are open (i.e. more tabs than fit on one screen).

The issue can be reproduced at will with the following steps:
1) Open up multiple screens in OHI so that the screen tabs cannot fit in a single screen.
2) Try to browse to the first (or second screen)  opened in application.
3) Try to browse to the last screen opened in application. The OHI application is not allowing us to go to the last screen opened.

Due to this issue, users cannot access multiple claims/tabs open at once.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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