CreateClient Attached Rule - Displaying Code Value Rather Than Text and Some Fixed Fields Are NULL (Doc ID 2257531.1)

Last updated on APRIL 20, 2017

Applies to:

Oracle Insurance Policy Administration J2EE - Version 10.2.0.0 to 10.2.0.26 [Release 10.0]
Information in this document applies to any platform.

Symptoms

On :  10.2.0.2 version, Client

Actual Behavior
1) When creating a new client through CreateClient BusinessRule and trying to search that particular client,
    the ContractStatus and Agent Type will be showing Code Value not the OptionText/Description

2) CreateClient is unable to populate some of the fixed fields and the FieldTypeCode is populated with NULL.
 

Expected Behavior
1. When viewing clients created by the CreateClient Rule, fields should be populated with the OptionText description.
2. CreateClient business rule should populate fields with a default value rather than NULL

Steps to Reproduce
The issue can be reproduced at will with the following steps:
1. Configure transaction with CreateClient rule attached with fixed fields and combo boxes
2. Process the activity
3. Review the values saved in the database and displayed through the UI

Business Impact
--------------------
The issue has the following business impact:
Due to this issue, users cannot utilize full CreateClients functionality.

Changes

 

Cause

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