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Method 'oraUnloadParseElements' Not Defined. (Doc ID 2257564.1)

Last updated on AUGUST 08, 2022

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.5.0.2.0 and later
Information in this document applies to any platform.

Goal

Method 'oraUnloadParseElements' not defined.

This method used to work in Oracle Utilities Customer Care and Billing (CCB) 2.1 environment, but after upgrading to CCB 2.5 this is throwing exception - "undefined method".

oraUnloadParseElements function is present in privateUserMapSupport.js file in 2.1 environment.

But same oraUnloaddParseElements function is not present privateUserMapSupport.js file in 2.5 Environment.

Could you please let us know if this function is replaced by any other function in 2.5 Environment as privateUserMapSupport.js file is a base file.

Error Code line :
oraUnloadParseElements(document.body.children, xmlData.documentElement);

Solution

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Goal
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