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Convergence Attachment Preview (Doc ID 2257823.1)

Last updated on MARCH 18, 2019

Applies to:

Oracle Communications Convergence - Version 3.0.1 and later
Information in this document applies to any platform.


Is there a way to get Convergence to display a server-generated attachment preview when viewing a message? 

Currently, if there is no PDF plugin in the browser, Convergence sends the attachment to the Outside In Transformation Server which will show the preview.  But, if the browser already has an in-built/plugin for PDF, then the file will be opened using the PDF reader only.

For example, is there a config parameter or setting within Convergence that would allow the option to use the Outside in Transformation Server, regardless of whether the browser has the ability to open the PDF attachments?


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