ReSA Considers Rollover as MISSING_TRAN_BIG_GAP (Doc ID 2257879.1)

Last updated on AUGUST 09, 2017

Applies to:

Oracle Retail Sales Audit - Version 14.0.1 and later
Information in this document applies to any platform.

Symptoms

When the transaction counter reaches max transaction number, or if there is any register issue then the transaction counter resets to 1, and then a user uploads the RTLOG file, Retail Sales Audit (ReSA) throws the following error:


Steps to Reproduce:

Scenario one: Rollover
 
1. Create an RTLOG file with transaction max transaction number.
2. Upload the RTLOG into ReSA.
3. Reset the transaction number to one and upload the new RTLOG.
4. ReSA throws an error (MISSING_TRAN_BIG_GAP), which should not be the case as transaction number reaches its maximum, and it should naturally rollover to one.

Changes

 

Cause

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