Billing Care: Alloc Adj In Parent Acct To Child Acct Isn’t Showing In Parent Account's Newsfeed (Doc ID 2258014.1)

Last updated on AUGUST 04, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.17.0 and later
Information in this document applies to any platform.

Symptoms

On : 7.5.0.17.0 version, Customer Care

Allocation adjustment in parent account to child account is not showing in parent account's newsfeed


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
From Billing Care:
1. Create a parent account (p1)
2. Create a child account (c1) that will pay by p1
3. Do an adjustment on p1, and allocate this adjustment to c1

Expected Result:
This allocation adjustment shows on p1

Actual result:
No allocation adjustment shows on p1's newsfeed

Changes

 

Cause

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