Billing Care: Alloc Adj In Parent Acct To Child Acct Isn’t Showing In Parent Account's Newsfeed
(Doc ID 2258014.1)
Last updated on MARCH 20, 2019
Applies to:
Oracle Communications Billing and Revenue Management - Version 7.5.0.17.0 and laterInformation in this document applies to any platform.
Symptoms
On : 7.5.0.17.0 version, Customer Care
Allocation adjustment in parent account to child account is not showing in parent account's newsfeed
STEPS
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The issue can be reproduced at will with the following steps:
From Billing Care:
1. Create a parent account (p1)
2. Create a child account (c1) that will pay by p1
3. Do an adjustment on p1, and allocate this adjustment to c1
Expected Result:
This allocation adjustment shows on p1
Actual result:
No allocation adjustment shows on p1's newsfeed
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |