After Cancellation Of Order in RMS, SIM Still Allows User to Receive Shipment (Doc ID 2258170.1)

Last updated on APRIL 26, 2017

Applies to:

Oracle Retail Store Inventory Management - Version 13.2.7 and later
Information in this document applies to any platform.

Symptoms

Even after cancellation of order in RMS , SIM allows user to receive shipment.

Steps To Recreate:

  1. Open Create an order in RMS for any store.
  2. Create shipment in SIM against this order.
  3. Do not confirm this shipment , just save it by entering received quantity.
  4. Cancel the order in RMS for all the items.
  5. SIM will get this cancellation message and it deletes records from rk_order_itm table (not from rk_shipments and rk_shipment_item).
  6. SIM user is able to receive the shipment even after no records in rk_order_itm for shipments.

Changes

 

Cause

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