RPAS: Screen Turns Blank When Opening Security Administration Workbook (Doc ID 2258208.1)

Last updated on MAY 30, 2017

Applies to:

Oracle Retail Predictive Application Server - Version 14.0.2 to 15.0.2 [Release 14.0 to 15.0]
Information in this document applies to any platform.

Symptoms

When attempting to open Security Administration workbook the screen goes blank. The following error is seen in the rpas_fc.log:

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms