"General Error: PMDFgetMessageHandle failed: IMTA__NO, basic NO" seen in MTA log

(Doc ID 2258254.1)

Last updated on APRIL 28, 2017

Applies to:

Oracle Communications Messaging Server - Version 8.0.1 and later
Information in this document applies to any platform.

Symptoms

Consider a Messaging Server setup comprising Oracle Communications Messaging Server 8.0.1.1.0 64bit (built Jun 15 2016).

The IMTA log file would show the following error message:


This results in a condition with inability to send mails.

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms