Searching Users Against "Add Users From LDAP" Returns No Results (Doc ID 2258302.1)

Last updated on APRIL 28, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 16.2.0.0 to 16.2.1.2 [Release 16.2]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

When searching for an LDAP user in P6 EPPM, with criteria "samaccountname=*" (as an example) for AD, no result is returned.

EXPECTED BEHAVIOR

When searching a LDAP user in P6 EPPM with any correct criteria, the LDAP users met the criteria are returned.

STEPS

The issue can be reproduced at will with the following steps:
1.  Configure P6 EPPM with LDAP authentication.
2.  Logon P6 EPPM, and browse to Administer \ User Administration \ Users interface.
3.  Add User From LDAP. Enter the criteria like "samaccountname=*", Click Search button but not result is returned.

BUSINESS IMPACT

The issue has the following business impact:
Due to this issue, users cannot search for LDAP users then import them in P6 EPPM.

Cause

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