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ReSA Transaction Maintenance Throws "Method ... ProcessPostItemInfo() Not Supported" Error (Doc ID 2258371.1)

Last updated on FEBRUARY 25, 2019

Applies to:

Oracle Retail Sales Audit - Version 15.0 and later
Information in this document applies to any platform.


The Transaction Maintenance screen throws below error, when adding an item that is not Active (status = D) at the location on SALE Transaction.


"Method oracle.retail.apps.resa.transaction.maintain.model.applicatinmodule.TransactionAMImpl.processPostItemInfo() not supported"

Steps to Reproduce
1. Go to Transaction Maintenance Screen
2. Select the option "New" to add a transaction in ReSA
3. Enter the transaction header details (TRAN_TYPE = SALE) and then go to Items to add an item to the Transaction
4. Choose an Item that is in "D" status in ITEM_LOC table for the store
5. You will get a message, do you still want to proceed with Item not Active, accept the message
6. You will get a Java error dialogue.


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