Oracle DIVArchive: Actor Service won't Start and all Tape Drives Offline

(Doc ID 2259099.1)

Last updated on MAY 21, 2018

Applies to:

Oracle DIVArchive - Version 6.1 and later
Information in this document applies to any platform.

Symptoms

When attempting to start the DIVArchive Actor service,
the following error occurs:

ERROR
-----------------------
"Actor service started and was then stopped"


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Attempt to start the Actor service from Windows Services on the Actor Server

Changes

 Actor Server was rebooted.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms