Error "Could not start flush listener for ServiceCacheFlusher. Please check JMS configuration" Occurs when RMB Application is Started and Called (i.e.flushAll)
(Doc ID 2259353.1)
Last updated on JULY 28, 2020
Applies to:Oracle Financial Services Revenue Management and Billing - Version 18.104.22.168.0 and later
Information in this document applies to any platform.
We are running into issues when starting RMB V22.214.171.124 Environment. Users can log into the application.
But following error occurs when the application is started and called (ie: flushAll):
ERROR (common.cache.CacheFlushJMSManager) (1403057048) Could not start flush listener for ServiceCacheFlusher. Please check JMS configuration.
javax.naming.NameNotFoundException: While trying to lookup 'jms.OUFlushConnectionFactory' didn't find subcontext 'jms'.
Resolved ''; remaining name 'jms/OUFlushConnectionFactory'
Please note this is a native setup and was upgraded to the latest RMB 126.96.36.199 release.
Also note this issue is not noted in the embedded setup.
The issue can be reproduced at will with the following steps:
- Change the URL to include flushAll.jsp (https://Server_Name/ouaf/flushAll.jsp) and Enter
Note: the error also shows up in the App server logs.
The issue has the following business impact:
Due to this issue, users cannot flush cache. Also need to understand why this occurs and how to avoid it.
Upgraded to the latest RMB 188.8.131.52 release with Native Setup.
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