Payment Distribution is Creating WPAYDIST Adjustment Even Though it is not Configured for it (Doc ID 2259549.1)

Last updated on MAY 01, 2017

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 2.4.0.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 2.4.0.1.0 version, PY - Payment

ACTUAL BEHAVIOR
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Payment Distribution using BILL-W is creating a WPAYDIST adjustment even though payment distribution algorithm is not configured for it. This is not intended and it causes accounting issues. For the client, we are creating only overpayments and do not create any adjustments.

EXPECTED BEHAVIOR
-----------------------
Expect to create only overpayments and do not create any adjustments.


BUSINESS IMPACT
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The issue has the following business impact:
This is a serious issue as the last payment being applied is resulting in the adjustment creation and they cannot apply the payments, leaving the bill's delinquent.

Changes

 

Cause

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