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LERG Client (lerg.exe) - "Error Number 2" Occurs after Clicking Cancel Button During Logon (Doc ID 2259650.1)

Last updated on SEPTEMBER 25, 2017

Applies to:

Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.

Symptoms

MetaSolv Solution version 6.2.1.1135

The LERG client (lerg.exe) throws an "Error Number 2" and crashes clicking the "Cancel" button immediately after double-clicking the lerg.exe to logon. The problem started after applying Patch 24007321: MSS_6_2_1_B1135. Below is the complete error text.

Error Text


Recreation Steps

1. Download and apply Patch 24007321: MSS_6_2_1_B1135

2. Install the 6.2.1.1135 LERG client

3. Double-click the lerg.exe to logon

4. Click Cancel and the "Error Number 2" occurs


Business Impact

Annoyance

Cause

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