Payment Portal Always Loads Credit Card Information
Last updated on MAY 09, 2017
Applies to:Oracle Utilities Customer Care and Billing - Version 18.104.22.168.0 and later
Information in this document applies to any platform.
Some customers are unable to accept Credit Cards from customers. As a result, they do not want any credit card information to appear on the payment portal screen. There is no easy way to change the default option to Cash or remove the credit card information. Modifying the script to change the default from Credit Card to cash, the payment portal loads with the tender type of Cash but still has all the credit card information. You can change the value in the drop down to make it go away but the initial load is very confusing as it appears to be requiring CC information. A way to easily turn off the credit card information from the payment portal would be desirable depending on the environment's requirements.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms