"Internal Error : Executing The Generic File Custom_Activity_Status_Indicator.inc" When Running Daily Job (Doc ID 2259724.1)

Last updated on APRIL 27, 2017

Applies to:

Instantis EnterpriseTrack - Version 15.2.6.0 and later
Information in this document applies to any platform.

Symptoms

When running daily job, "Internal Error: Executing the generic file custom_activity_status_indicators.inc, you must define a customer specific override file." is received.

STEPS TO REPRODUCE:

  1. Logon on Instantis EnterpriseTrack server with Administrative privilege
  2. Navigate to ETRACK Installation directory, Go to sub-directory utils
  3. Run script DailyJob.pl with specific parameters
  4. Error message shows inside log file or screen depending on previous script


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, projects indicator late and phases not updated, the email notification warning not working.

Changes

 

Cause

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