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Case Details Download: "Excel cannot open the file ‘name.xlsx’ because the file format or file extension is not valid." (Doc ID 2259922.1)

Last updated on JULY 13, 2023

Applies to:

Oracle Life Sciences Empirica Signal - Version 8.0 and later
Information in this document applies to any platform.

Symptoms

Receiving inconsistent error message when trying to download case details:
"Excel cannot open the file ‘name.xlsx’ because the file format or file extension is not valid. Verify that the file has not been corrupted and that the file extension matches the format of the file."

Weberror.log file displays the following error:
ORA-00904 string: invalid identifier.

 

Cause

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In this Document
Symptoms
Cause
Solution


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