LDAP Login Issue Only Gives Generic Error '[20746] Error While Connecting To The LDAP Server'

(Doc ID 2260105.1)

Last updated on MAY 04, 2017

Applies to:

Oracle Financial Services Analytical Applications Infrastructure - Version 7.3.5.0.0 and later
Information in this document applies to any platform.
Oracle Financial Services Analytical Applications (OFSAA)

Symptoms

In Oracle Financial Services Analytical Applications (OFSAA) Infrastructure 7.3.5.x, in an LDAP environment, when you login via the LDAP server and enter the wrong password, the following generic message appears:

'[20746] Error While Connecting To The LDAP Server. Please Contact Your System Administrator'

You feel this is an incorrect message.  You expect to get a more specific message like 'Invalid username/password' and not a generic message.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms