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When Resolving the Cost Discrepancy Using RCASMR the Data Not Getting Posted to TRAN_DATA (Doc ID 2260210.1)

Last updated on MARCH 09, 2019

Applies to:

Oracle Retail Invoice Matching - Version 16.0 and later
Information in this document applies to any platform.

Symptoms

While resolving the Cost Discrepancy on the Resolution Discrepancy screen with RCASMR reason code, the documents are getting resolved. But after resolving the adjusted cost is not posted to TRAN_DATA table and SHIPSKU, ORDLOC also not updated with the new unit cost.

Steps To Reproduce:

   1. Create a Purchase Order (PO).
   2. Ship & Receive fully against the PO.
   3. Create an Invoice with the Cost Discrepancy.
   4. Resolve the Cost Discrepancy online and select the Reason Code (RCASMR) as invoice correct .
   5. The invoice becomes 'MTCH' after resolution.
       Noticed that the documents are getting resolved after resolving but the adjusted cost is not posted to TRAN_DATA table and SHIPSKU, ORDLOC also not updated with the new unit cost.

Cause

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In this Document
Symptoms
Cause
Solution
References


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