Reports Are Getting Downloaded From P6 Without File Extensions

(Doc ID 2260264.1)

Last updated on JULY 13, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 16.1.6.0 and later
Primavera P6 Enterprise Project Portfolio Management - Version 16.1.6.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Reports are getting downloaded without file extensions.

EXPECTED BEHAVIOR
-----------------------
Reports download with file extensions.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Login to P6 Web and navigate to the Reports tab
  2. Run a report in 'File' delivery mode after updating required parameters & choosing required file format
  3. Check downloaded file extension (no extension seen)
  4. Login to BI Publisher
  5. Choose the same report, provide same parameters and run the report
  6. Check downloaded file extension (extension seen)

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot open the file directly

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms