Mobile POS Not Integrated With EReceipts Functionality (Doc ID 2260515.1)

Last updated on MAY 16, 2017

Applies to:

Oracle Retail Point-of-Service - Version 14.1 and later
Information in this document applies to any platform.

Symptoms

The email preference option that is stored for a customer record is not being used in conjunction with the 'Skip Receipt Printing Options ' parameter in MPOS.
Expect that the receipt options screen is not displayed when a customer linked to the transaction has selected email as the preference.

Steps to Reproduce :

Set the Skip Receipt Printing Options to yes in the application.xml for MPOS

1. Link customer to transaction where customer's receipt preference is print
2. Add item to transaction
3. Select Pay
4. Select Credit and process payment
5. System displays receipt preference and must select an option rather than defaulting to customer PRINT preference.

Cause

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