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Endeca 11.2 Experience Manager Left Side Panel Reloads And Replicates Content Multiple Times (Doc ID 2260633.1)

Last updated on FEBRUARY 08, 2019

Applies to:

Oracle Commerce Guided Search / Oracle Commerce Experience Manager - Version 11.2 and later
Information in this document applies to any platform.

Symptoms

On : 11.2 version, Business User Issues (Experience Manager or Workbench)

ACTUAL BEHAVIOR
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Endeca 11.2 Experience Manager Left Side Panel reloads and replicates content multiple times.

Steps to Reproduce
------------------------
Scenario 1 - Click on the refresh icon in the Sites section more than once continuously.
Scenario 2 - Rename a rule, click on Save and immediately click Publish to publish the project.

The entire content in the left pane is expected to reload only once whenever a "Save" action is issued for renaming a rule, or "Publish" project action is issued, or a "Refresh" action is issued. If any of these actions are issued multiple times, especially in a scenario where you save and immediately publish without waiting for the content to reload, the entire content is reproduced twice in the left pane.  It is very common for business users to click on "Publish" instead of waiting for the reload so the improper display affects the business users . The content must always be presented once in the left pane.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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