My Oracle Support Banner

Store Error: Message File %s Has Wrong Size (Doc ID 2261436.1)

Last updated on APRIL 26, 2021

Applies to:

Oracle Communications Messaging Server - Version 8.0.1 and later
Information in this document applies to any platform.


The message size in the store.idx is different from the actual size of the file.

Several errors from the store are observed, such as:

The file size of 200746 from the imcheck output does not match the physical listing file size of 200679 for message number 17418.

This issue is happening across many different users/folders.

One user has complained that he gets an error in webmail of "message unavailable".

The issue is happening thousands of times on Messaging 8.x backends.

Reconstruct does not fix it.



To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.