Documaker Genwip Hanging When Password Encryption Is Used (Doc ID 2261491.1)

Last updated on MAY 05, 2017

Applies to:

Oracle Documaker - Version 12.4 and later
Microsoft Windows x64 (64-bit)

Symptoms

When using an encrypted user ID and password, Documaker hangs in genwpw32.exe and the error below is generated in the trace file.

   getEnvironment() - VM Creation failed.
   JNU() - Invalid Java environment.

When using a non-encrypted password, neither the hang nor the error message occur.

Changes

The only change is the use of an encrypted password as opposed to not encrypting the password.

Cause

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